Refund Policy
This page explains how to ask for help with paid features, failed purchases, duplicate charges, or refund questions.
App Store and Google Play purchases
In-app purchases are processed by Apple or Google. Refund decisions may be handled through the store where the purchase was made, depending on platform rules and purchase status.
Server verification
When a paid feature is purchased, Digitop Bids validates the transaction on the server before granting the feature. If validation fails, contact support with your transaction details.
What to include in your request
- Registered account email or mobile number.
- Purchase platform, product name, transaction ID, and purchase date.
- A short explanation of the issue, such as duplicate charge, failed verification, or missing entitlement.
Questions? Reach us via digitopbids.com/contact or call +91 79070 20226.